Shipping & Returns

Shipping

Please allow 1 to 2 business days for packing and processing - although most items will ship within 24 hours of being purchased.
We ship all of our items via Canada Post, UPS, Purolator and FedEx; the shipping method is determined by your location and order size.
Shipping times vary but average approximately 3-6 business days for those customers located near major centers and 4-9 business days for those in rural and northern locales.

Yes! We are Canadian, and yes! we always ship from within Canada.

Returns

You must contact us for a Return Authorization Number prior to returning any purchases.
Parts arriving without a RAN will be refused.
All returns are subject to a 20% restocking fee.
To qualify for a refund all parts must be in new condition. They must not have been installed and in the case of sealed packages ie: Manuals or Blister Packs the item must not be opened.
If you receive an item that appears to have sustained damage during shipping you must inform us within three days of receipt.

Any item found to be defective will be replaced; the original item must be returned to us for evaluation.
We are not responsible for any labor costs related to the replacement of a defective part.

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